The Gelataro 60-day promise
Every Gelataro order, regardless of package size, is covered by the same 60-day money-back guarantee.
How the Gelataro guarantee works
You have 60 days from your purchase date to request a refund on Gelataro. We ask for a minimum of 30 days of daily use first, since that's the shortest window the label's suggested-use routine needs to be given a fair try.
What you need to start a return
Contact us through the contact page with your order number and purchase date. We'll confirm your order and walk you through the return by mail.
Return method
Returns are handled by mail within the United States. There is no return fee.
What isn't covered
The guarantee applies to orders placed directly through this site's checkout. It does not extend to purchases made through unauthorized third-party sellers.
Questions before you order
If you're deciding between packages, see our pricing page, or the full ingredient breakdown on our ingredients page.